The chill of winter can be a scary thought when your furnace needs a repair. When the furnace in your home goes on the fritz, you need it fixed right away to keep your family safe and comfortable. Every BGE HOME technician is licensed in their trade and adheres to a stringent in-house certification program that guarantees their knowledge, affirms their commitment to the customer, and ensures excellence in completing every repair with the highest level of quality. Our technicians average 11 years in the HVAC industry, so you can rest assured that the technician who makes your furnace repair is knowledgeable and experienced.
As a full-service heating contractor, we strongly encourage you to be vigilant with annual heating maintenance. Without proper maintenance, a heat pump, furnace or boiler might last only half as long as a well-maintained unit. Don’t tempt fate by skimping on annual service. We offer an economical, yet comprehensive maintenance agreement that we call our Cool Care Service Agreement. With our maintenance agreement you’ll receive:
I have a 90% efficient forced air gas furnace and when it was installed 4 years ago the guy didn't hook up a fresh air intake pipe allowing the furnace to draw in air from the hallway(slab home). My question is there are two holes for intake and I need to know if I should use one for the intake and block off the other or does it require two pipes? There is already a 2 exhaust leading outside thru wall.
If your furnace sputters to a halt during the evening or overnight in the middle of winter, you can bet that the indoor temperature will plummet by morning and everyone will be cold and uncomfortable. It isn’t as bad as outside because you have wind protection and residual heat, but no one in the house will be happy. The key to finding a quick solution to these kinds of scenarios is to align yourself with a reputable, reliable service provider before there is a problem. If you have a local expert in your corner, you can call as soon as something happens and your service disruption will be minimal.
If you hear clicking that is followed by a hum or buzz, you’re probably hearing the fan motor attempting to start without the boost it needs from the capacitor. You can almost always conclude that the capacitor has failed. Sometimes you can get the compressor fan spinning (clockwise) by pushing it with a thin stick or long screwdriver poked through the grille. But the chances are good that this might work for one cycle, but the capacitor will fail next time the AC goes on. It’s best to replace the capacitor.
Consequently, this water must exit the air handler—typically through plastic pipe or a drain tube. That drain tube goes directly outside, often terminating near the compressor, or to a floor drain or to a small electric “condensate pump” located by the air handler. Where a condensate pump is used, it connects to a 1/2-inch vinyl or rubber tube that exits outdoors or to a drain.
If your furnace or heating system breaks down in the middle of the night, even during the coldest winter storm, our techs are on call and ready to take care of any heating system or furnace repairs quickly – 24/7. Our techs are all fully licensed, certified and trained to service all the major brands of boilers, furnaces and other home heating oil systems, including Burnham and many others. Since Petro is more than just a home heating oil company, our techs can also handle repairs of your natural gas, propane and hot water systems, too.*
In addition to the information below, see these two articles for the general care and maintenance of your air conditioner: Preparing Your Air Conditioner for Summer and How to Replace Furnace & AC Filters. Most noteworthy, you should replace the filters at least twice a year, before the heating and cooling seasons. For information on furnace problems, please see Furnace Not Working.