So the furnace went out (again). We’re probably not the people you want to be dialing, but in these circumstances, Service Experts Heating & Air Conditioning in North America should be your very first call. You don’t even have to worry how late (or early) it is – our NATE-certified technicians available at all hours, every day of the year. We’ll be there in a jiffy and get the job done fast – so you can get back to your routine and not have to even think about needing another furnace repair anytime soon.
At Horizon Services, we strive to provide all of our customers with the peace of mind that comes from knowing that you have a skilled team on-call for any AC emergencies that may arise. We have more than 300 fully stocked trucks ready to go at a moment's notice. Our Horizon technicians undergo rigorous training, including a mandatory 150 hours of training every year, to ensure that they're always up to date on the latest techniques and HVAC technology. Plus, we perform extensive background checks, including drug and criminal checks, on all of our employees so you don't have to worry about letting a stranger into your home when your AC breaks down in the middle of the night. When you're dealing with an air conditioning emergency, trust the experts at Horizon Services!
Your comfort is a priority for us. A large part of comfortable living in Cary is not only having a functioning HVAC system, it’s also understanding who to call when you have a problem. If your air conditioner starts to fail in the middle of the Cary summer, you don’t have to stay at a friend’s for weeks on end. Or if your heater goes out during a blizzard, you don’t have to dig your heaviest blankets out of the basement. Instead, you can make an appointment with a member of our team and have him or her resolve your concerns. There is no problem in Cary you can encounter that we can’t work with you to solve. You can feel confident in knowing that you’re in qualified hands.
AC air handler buzzing sounds. Do you hear a buzzing sound when you turn on the thermostat? The only thing that comes on in the house when you turn on the thermostat is the fan relay and fan in the air handler or furnace. Try switching the thermostat HEAT/COOL switch to OFF. Then switch the fan switch from AUTO to ON. The fan (only) should come on. If the air handler makes a buzzing sound, it probably has a bad fan relay or, more likely, blower fan.
The cost of putting in a new heating system is going to depend on a variety of things. The square footage of your house is a big factor. How’s your home's insulation? What type of system are you planning to buy? Each system has its own hardware and installation variable, so price points will vary.   Are you converting to gas or oil? Add in the cost of running gas or oils lines to your house. Are you digging underground or is it all above ground, like solar? What system are you replacing? It’ll have to be removed and disposed of, so the more complicated or elaborate set up you have, the more it will cost to remove or install. Finally, you have to consider contractor fees. Luckily there are a lot of resources available to find quality candidates. To get a real idea of cost you will need to get estimates from contractors and/or full service hardware stores that sell and install systems.
The store scheduling was great - confirmed for an open date within minutes. My technician was thorough and patient in explaining and working through the resolve needed for my furnace problem. He was courteous and good-natured, which helped to calm my frazzled state over a unexpected HVAC repair. The tech took care in my home not to create or leave a mess. Finally, & more importantly, I felt that rate was fair and I didn't feel cheated at the end of it all. I was also pleased that I could put the expense on my Home Depot card. I'd rather not need it, but if I run into another problem, I would gladly use them again.
Check to see if your air filter needs to be replaced. When is the last time you examined your air filter? It can quickly accumulate dirt and particles (especially if you have pets) that make your machine work harder than it is designed, which can lead to system malfunction. Make note of the size (typically height x width in inches) when you order replacement filters. It’s often a good idea to have a set of back up filters on hand.  
You should never be faced with your heating system quitting or simply not running at peak performance during bitter cold temperatures. If you do, it’s important to know you have a top heating repair company ready to help.  One Hour Heating and Air Conditioning the top heating contractor in Charlotte for all your heating repair needs. We understand the need for timeliness when the cold sets in—in fact, you could say our company was founded on speed: “Always on Time…Or You Don’t Pay a Dime!”
Have you noticed that your A/C isn’t working as well as it could be? Perhaps there is an unexplained noise coming from the unit, or it doesn’t keep your home at the correct temperature. In these circumstances, a competitively priced repair is vital. It’s unlikely the problem will resolve on its own, so if you suspect there’s an issue, one call to us is all it takes.

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