Air conditioners can create a lot of water because they remove moisture from the air. To get rid of this, they have a [usually plastic] drain pipe that comes out of the side of the air handler. Over time, algae can block this pipe and, when it does, the AC won’t work. In fact, some condensate drains have a float switch that won’t let the AC run if water backs-up. Water can also puddle around the unit or flood the area. To deal with condensate problems, please see Air Conditioner Leaks Water, below.
Reinstall the access panel and disconnect block. Turn on the circuit breaker and furnace switch. Then set the thermostat to a lower temperature and wait for the AC to start (see “Be Patient at Startup,” below). The compressor should run and the condenser fan should spin. If the compressor starts but the fan doesn’t, the fan motor is most likely shot. Shut off the power and remove the screws around the condenser cover. Lift the cover and remove the fan blade and motor (photo 7). Reinstall the blade and secure the cover. Then repower the unit and see if the fan starts. If it doesn’t, you’ve given it your best shot—it’s time to call a pro.
Your comfort is a priority for us. A large part of comfortable living in Cary is not only having a functioning HVAC system, it’s also understanding who to call when you have a problem. If your air conditioner starts to fail in the middle of the Cary summer, you don’t have to stay at a friend’s for weeks on end. Or if your heater goes out during a blizzard, you don’t have to dig your heaviest blankets out of the basement. Instead, you can make an appointment with a member of our team and have him or her resolve your concerns. There is no problem in Cary you can encounter that we can’t work with you to solve. You can feel confident in knowing that you’re in qualified hands.
You can help prevent issues with your system by scheduling routine maintenance on your furnace every year. During a maintenance visit, our technician will inspect and clean your furnace to help the system to run more smoothly and efficiently for the coming winter. You can have it done any time, but the maintenance is typically performed in the fall. Ask about our planned service agreement program!