Before opening the electrical cover on the A/C unit, be sure to shut off all power to the compressor unit and the indoor furnace or air handler, and verify that it is off. Note that this may mean shutting off a circuit breaker that serves the furnace and air handler, and then, near the compressor, pulling out the disconnect block (or shutting off the 220-volt power) to the outdoor compressor.
The contactor (relay) and start/run capacitor(s) (see illustration below) fail most often and are inexpensive. So it’s a safe bet to buy and install those parts right away, especially if your air conditioning service unit is older than five years. The condenser fan motor can also fail, but it runs about $150 — hold off buying that unless you’re sure that’s the culprit.

At Horizon Services, we strive to provide all of our customers with the peace of mind that comes from knowing that you have a skilled team on-call for any AC emergencies that may arise. We have more than 300 fully stocked trucks ready to go at a moment's notice. Our Horizon technicians undergo rigorous training, including a mandatory 150 hours of training every year, to ensure that they're always up to date on the latest techniques and HVAC technology. Plus, we perform extensive background checks, including drug and criminal checks, on all of our employees so you don't have to worry about letting a stranger into your home when your AC breaks down in the middle of the night. When you're dealing with an air conditioning emergency, trust the experts at Horizon Services!


AC air handler squealing or grinding noises. Though most air handlers have direct-drive motors, some older units may be belt-driven. Squealing sounds from a belt-drive air handler generally occur when the belt that connects the motor to the blower slips. In most cases, the belt is improperly aligned or worn and needs replacement. Follow the instructions above under Air Conditioner Not Blowing Air and refer to your owner’s manual.
High-efficiency condensing furnaces (90% AFUE and above) are a bit more complex than conventional furnaces. The main differences between a conventional and condensing furnace are the heat exchanger technology used to extract heat from the combustion process and the method used to exhaust the combustion gases. In these ways, the furnaces are very different. The condensing furnace does not have a significantly more efficient combustion process than does a conventional furnace; both use gas burners with electronic ignition. The difference lies in that the condensing furnace has a more efficient heat extraction process after combustion.
AC units and thermostats have built-in delay features when they’re shut down and then repowered. The delay can be as long as 10 minutes. And, if you’ve subscribed to an energy-saving device from your local power utility, the unit can take even longer to reset. If you’ve installed the parts shown and reinstalled the disconnect block, repowered the circuit breaker, turned on the switch at the furnace, moved the thermostat to AC mode and lowered the temperature below the indoor temperature, and the unit doesn’t fire up after 30 minutes, it’s time to call a pro.
At B & B Heating & Cooling, heating and cooling isn’t solely our job, it’s our passion. We’re dedicated to providing you with high quality HVAC service in Florissant. No matter the size of the problem or time of day, you can rely on us to get the job done properly. After all, B & B Heating & Cooling has been working in the community since 1985, bringing comfort to our customers right when they need it.
Allow our experts to help with any of your heating and cooling needs or questions. Our wide array of expertise and background will benefit you and your home, whether you are considering a replacement system or evaluating your whole system to check for areas of improvement. We can help you reach your optimum indoor comfort. Give us a ring at 866-397-3787 or request an appointment online.

If your furnace or heating system breaks down in the middle of the night, even during the coldest winter storm, our techs are on call and ready to take care of any heating system or furnace repairs quickly – 24/7. Our techs are all fully licensed, certified and trained to service all the major brands of boilers, furnaces and other home heating oil systems, including Burnham and many others. Since Petro is more than just a home heating oil company, our techs can also handle repairs of your natural gas, propane and hot water systems, too.*
Yes. You should expect to pay a diagnostic fee to cover the cost of the technician's visit, the diagnosis of your air conditioner's problem, and a quote for the repair options. You will be advised of the issue along with recommended options to correct it, which may include a system replacement if your unit is old or significantly damaged. If you decide to replace the system, the diagnostic fee will be credited toward your replacement purchase.

If you hear clicking that is followed by a hum or buzz, you’re probably hearing the fan motor attempting to start without the boost it needs from the capacitor. You can almost always conclude that the capacitor has failed. Sometimes you can get the compressor fan spinning (clockwise) by pushing it with a thin stick or long screwdriver poked through the grille. But the chances are good that this might work for one cycle, but the capacitor will fail next time the AC goes on. It’s best to replace the capacitor.
A furnace flame sensor is a device that's found in the burner assembly of your home's furnace. This thin metal rod sits directly facing the furnace's flame stream, and it tells the furnace whether ignition has occurred once the gas valve has been opened. If the gas valve has been opened and the sensor fails to detect a flame, the furnace will automatically shut down.
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In addition to the information below, see these two articles for the general care and maintenance of your air conditioner: Preparing Your Air Conditioner for Summer and How to Replace Furnace & AC Filters. Most noteworthy, you should replace the filters at least twice a year, before the heating and cooling seasons. For information on furnace problems, please see Furnace Not Working.

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