Read what our many satisfied customers say about Moncrief. We consistently receive 5-star reviews from both our commercial and residential customers. Moncrief's legacy of comfort and trust, as well as our great team and customer service are second to none. Contact us today to schedule an appointment or inquire about our Total Comfort Service Plan. Moncrief Heating & Air Conditioning is the company to provide the services you need in Roswell and Marietta. Call us at 404-350-2300.
If the power to the heat pump goes out, be aware that most heat pumps have auxiliary heating elements that provide heat when the weather gets really cold and the heat pump’s efficiency drops too low. These elements automatically turn on at a fairly low temperature—around 20 degrees F. When they come on, they may be drawing too much power, which can trip the circuit breaker. Just locate the circuit breaker that serves the heat pump and reset it.

Air conditioners can create a lot of water because they remove moisture from the air. To get rid of this, they have a [usually plastic] drain pipe that comes out of the side of the air handler. Over time, algae can block this pipe and, when it does, the AC won’t work. In fact, some condensate drains have a float switch that won’t let the AC run if water backs-up. Water can also puddle around the unit or flood the area. To deal with condensate problems, please see Air Conditioner Leaks Water, below.
We’ve found that many homes and businesses in Atlanta face significant indoor air quality issues as a result of the seasonal high humidity in our area, which creates conditions ripe for mold and mildew growth in both old and new HVAC systems. Our HVAC technicians can help you determine which strategies will work best for neutralizing airborne particulates in your home, which often involves a combination of filtration methods and ultraviolet light technology that together can help keep your system perpetually free of contaminants. We can also install whole-house dehumidifiers and humidifiers, which can make a huge difference in the amount of work your HVAC unit will have to do to be effective.

If the unit isn't turning on, check on it outside to make sure the condenser is still running. It should be fully plugged in and the thermostat should be set. Lower the thermostat by a few more degrees than your typical setting. You should hear it power on after doing so. If that doesn't take care of the problem, check your fuse box. You could have a blown fuse or a tripped circuit that's causing the air conditioner to not turn on.
Reinstall the access panel and disconnect block. Turn on the circuit breaker and furnace switch. Then set the thermostat to a lower temperature and wait for the AC to start (see “Be Patient at Startup,” below). The compressor should run and the condenser fan should spin. If the compressor starts but the fan doesn’t, the fan motor is most likely shot. Shut off the power and remove the screws around the condenser cover. Lift the cover and remove the fan blade and motor (photo 7). Reinstall the blade and secure the cover. Then repower the unit and see if the fan starts. If it doesn’t, you’ve given it your best shot—it’s time to call a pro.
This is probably the most common question we hear. To give an accurate price, we need to get a safety certified technician out to your home in a fully stocked truck to take a look at your particular situation. Our technician will give you a precise price with your options BEFORE any work begins. Each of our technicians are well trained, experienced, drug tested and background checked so that you can rest easy knowing your services will be performed in a timely and professional manner. If you need help paying for your services, we even offer financing with approved credit through Wells Fargo. Click here to learn more about our financing services.
We are open from 7am to 10pm every weekday and from 7am to 8pm on weekends. We book appointments in a 2 hour arrival window and call 30-45 mins before we arrive so you do not have to sit around waiting. It is often possible to schedule your appointment in the evening or morning hours to avoid conflicting with your work schedule. Are you looking for service today? Give us a call or click on one of the Schedule Service buttons found on the top and left sides of this page to contact us today.

Need 24-hour emergency furnace repair? We can provide that too. With our same-day service and live phone and online chat service available 24/7, we make your comfort our greatest priority. Heating and air conditioning should help you live a comfortable life, so let us help you make your home the most comfortable it has ever been. It’s easy, just grab your furnace repair coupon, then simply give us a call at 301-747-3140, chat or schedule an appointment with us online.


Excalibur Water Systems helps solve the water challenges around the globe with water solutions for any possible water concerns in: water hardness, filtration of any contaminant, bacteria removal and high purity water needs and also comes with a warranty of up to 20 years at no extra cost. The best warranty for the water treatment equipment industry.

Our technicians explain all of your options before beginning the repair, so you can decide whether a repair or replacement is best for you. Our No Surprises Pricing—including charging by the job, not by the hour—means the price we quote you is the price you pay. If you decide that replacing your furnace is the best course of action, we can install a new, high-efficiency model in its place.
Mitsubishi Electric is a world leader in air conditioning systems for residential, commercial and industrial use. Challenged to create air conditioning systems that provide exemplary performance in the wide-ranging climatic conditions found throughout Japan, our engineers develop amazingly sophisticated yet durable units and systems capable of constant use under virtually any natural climatic condition on earth.
When I came to Home Depot to put my order for reparing my furnance, the representive said diagnosis is free.But Blue Flame charge me $80. It is probably the transformer failure. The transformer was changed one year ago. The part Blue Flame installed is made in China and sell online $10/each. Blue Flame charges $385, including installation. That's over charged
Many disconnect blocks contain two cartridge fuses. Check them before you proceed with repairs (Photo 3). A blown fuse is a sign of a failing part inside the condensing unit. So don’t just replace it and think you’ve solved the problem. Instead, replace the parts we show here. Then install new fuses and fire up the unit. If it blows again, call a pro—you’ve got more serious issues.
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With colder weather on its way back to Waldorf, furnace and heating repair may not be the first thing you think about, but maybe it should be. Sure, it’s easy for us to sit here and tell you to schedule annual furnace service, but it’s only because we want to help you avoid a heating breakdown during the coldest day of the month in Waldorf. Day or night, our HVAC experts are here to make sure you have a comfortable home, and can help get your furnace back running in little time.
The main purpose of your furnace filter is to ensure that none of the additional materials your fans pull back into the unit - such as hair and dust - actually damage the furnace or its parts. In the process, it also improves air quality in your home. Some annual inspections will include changing and cleaning this part of the unit. That said, you can also clean or change your furnace filteryourself. Costs for new filters range based on brand, but tend to be around $30.
Consequently, this water must exit the air handler—typically through plastic pipe or a drain tube. That drain tube goes directly outside, often terminating near the compressor, or to a floor drain or to a small electric “condensate pump” located by the air handler. Where a condensate pump is used, it connects to a 1/2-inch vinyl or rubber tube that exits outdoors or to a drain.
If you believe that the ac not working or you’re getting little or no cold air, check these three things first. Make sure all the registers in the house are wide open. Then be sure the furnace filter is clean. Then go outside and clean off the condenser coils (Photo 2). If several registers were closed or the filter was clogged, the reduced airflow could have caused the evaporator coil to ice up and stop cooling your home. If you’ve changed the filter and opened all the registers and you’re still not getting airflow at the registers, deice the A-coil. Move the thermostat mode switch from “Cooling” to “Off” and move the fan switch from “Auto” to “On.” Let the blower run for at least 30 minutes or until there’s good airflow at the registers. Then turn the AC back on to test it. If it works for the next 12 hours, you’ve solved the problem.
Yes. You should expect to pay a diagnostic fee to cover the cost of the technician's visit, the diagnosis of your air conditioner's problem, and a quote for the repair options. You will be advised of the issue along with recommended options to correct it, which may include a system replacement if your unit is old or significantly damaged. If you decide to replace the system, the diagnostic fee will be credited toward your replacement purchase.
At Horizon Services, we strive to go above and beyond for every one of our clients. We offer honest, upfront pricing in writing for every service we provide, as well as flexible scheduling to suit your needs, industry leading warranties, and a 100% customer satisfaction guarantee. When you call on us for heating services, our technicians will arrive on-time, every time. If we're even one minute later than the provided window of time, you don't pay. We understand that dealing with a broken or malfunctioning heating system can be incredibly frustrating. Let us turn your stressful situation into a thing of the past!
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