Extensive training – Over the years, we have had to learn continually and update our skills to stay top-of-the-line. We continue to offer state-of-the-art products today with the service skills to match. We offer 800 hours of training classes to our technicians every year. They also have access to factory resource personnel and engineers for consultation.
At Horizon Services, we strive to go above and beyond for every one of our clients. We offer honest, upfront pricing in writing for every service we provide, as well as flexible scheduling to suit your needs, industry leading warranties, and a 100% customer satisfaction guarantee. When you call on us for heating services, our technicians will arrive on-time, every time. If we're even one minute later than the provided window of time, you don't pay. We understand that dealing with a broken or malfunctioning heating system can be incredibly frustrating. Let us turn your stressful situation into a thing of the past!
If your compressor doesn’t have an overload button and you hear it humming or buzzing, poke a screwdriver or stick down through the top grille and try to spin the fan blades clockwise. If doing this gives the fan enough of a boost to get it going, the unit has a faulty capacitor that must be replaced. See How to Test and Replace an AC Run Capacitor, above.
Consequently, this water must exit the air handler—typically through plastic pipe or a drain tube. That drain tube goes directly outside, often terminating near the compressor, or to a floor drain or to a small electric “condensate pump” located by the air handler. Where a condensate pump is used, it connects to a 1/2-inch vinyl or rubber tube that exits outdoors or to a drain.
As a Carrier dealer, with a wide variety of products to choose from, we can keep your family healthy and feeling comfortable all year long. We carry a complete line of indoor comfort equipment with innovations that raise the standards of comfort and reliability, including air conditioners, heat pumps, gas furnaces, programmable thermostats, humidifiers, ductless split systems, air cleaners, ultra violet lights, ventilators and zoning products. Let the experts at A. Johnson Heating & Air help you customize a solution that's right for you.
In addition to the information below, see these two articles for the general care and maintenance of your air conditioner: Preparing Your Air Conditioner for Summer and How to Replace Furnace & AC Filters. Most noteworthy, you should replace the filters at least twice a year, before the heating and cooling seasons. For information on furnace problems, please see Furnace Not Working.