Yes. You should expect to pay a diagnostic fee to cover the cost of the technician's visit, the diagnosis of your air conditioner's problem, and a quote for the repair options. You will be advised of the issue along with recommended options to correct it, which may include a system replacement if your unit is old or significantly damaged. If you decide to replace the system, the diagnostic fee will be credited toward your replacement purchase.
If you find yourself with a need today, don’t hesitate to contact us now. We want to prove to you why we have such stellar ratings for quality and customer satisfaction in Cary. To easily make an appointment, you can contact us on our website, chat online, or call us at 919-578-4329. With one conversation, we’ll show you why you can be comfortable and confident in your decision to work with us. Find out today what your friends and neighbors in Cary have already found: You can rely on Service Experts.

We’ve found that many homes and businesses in Atlanta face significant indoor air quality issues as a result of the seasonal high humidity in our area, which creates conditions ripe for mold and mildew growth in both old and new HVAC systems. Our HVAC technicians can help you determine which strategies will work best for neutralizing airborne particulates in your home, which often involves a combination of filtration methods and ultraviolet light technology that together can help keep your system perpetually free of contaminants. We can also install whole-house dehumidifiers and humidifiers, which can make a huge difference in the amount of work your HVAC unit will have to do to be effective.
New heating and cooling equipment installations present a wide variety of options that can save you money on your power bills and reduce the amount of HVAC maintenance and service that will ultimately be required over the life of your new unit. Energy-efficient options like heat pumps, two-stage furnaces, air-to-heat exchangers (HRVs), and programmable thermostats can all go a long way toward increasing efficiency and extending the life expectancy of your system.
If the condenser coils are clogged, the compressor can overheat and shut down. You’ll experience intermittent periods of minimal cooling, followed by no cooling. Even if you’re “sure” the condenser coils are clean, clean them again. Turn off the power. Flip the air conditioning service and furnace circuit breakers in your main electrical panel to the “Off” position. Next, turn off the power switch right at the furnace or air handler. Then yank the disconnect block (Photo 1) and clean the condenser coils (Photo 2). If the air conditioning service still doesn’t work properly after you’ve cleaned the condenser coils, installed a new filter and opened all the supply vents, proceed with the following repairs.
Repairs—If something appears to be not working right with your heating and cooling, a professional will examine the whole health of your system. It’s easy to hop on the internet and research information to find our own conclusions, but there could be an additional component or reason why your system isn’t working properly that isn’t clear or recognizable. Consider our own health concerns—you might check out your symptoms online to try and draw your conclusions, but it’s always best to make an appointment with a doctor to receive an expert opinion.
Coolray & Mr. Plumber have Smyrna, GA covered when it comes to air conditioning repair and installation, furnace repair and installation, plumbing service and more. We also offer a full range of HVAC and plumbing products to help meet the needs of Smyrna homeowners and businesses. We have been serving Smyrna, GA residents since 1966 and our HVAC technicians and plumbers have the experience and training to properly resolve all of your heating, cooling and plumbing issues. Our products include furnaces, air conditioners, heat pumps, geothermal HVAC systems, traditional water heaters, tankless water heaters, sump pumps, air cleaners & air purifiers and more. 
We are open from 7am to 10pm every weekday and from 7am to 8pm on weekends. We book appointments in a 2 hour arrival window and call 30-45 mins before we arrive so you do not have to sit around waiting. It is often possible to schedule your appointment in the evening or morning hours to avoid conflicting with your work schedule. Are you looking for service today? Give us a call or click on one of the Schedule Service buttons found on the top and left sides of this page to contact us today.

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