At Horizon Services, we strive to go above and beyond for every one of our clients. We offer honest, upfront pricing in writing for every service we provide, as well as flexible scheduling to suit your needs, industry leading warranties, and a 100% customer satisfaction guarantee. When you call on us for heating services, our technicians will arrive on-time, every time. If we're even one minute later than the provided window of time, you don't pay. We understand that dealing with a broken or malfunctioning heating system can be incredibly frustrating. Let us turn your stressful situation into a thing of the past!
Heat pumps don’t discharge air that is as hot as the air discharged by oil or gas forced-air furnaces, so don’t expect their output to feel like that of a furnace. But if you’re used to a certain temperature of air and your heat pump is producing much cooler air, take the following steps. (Note that a heat pump may go into a defrost mode to prevent icing up. When this happens, it can temporarily output cold air. Also be aware that the heat pump will have to work harder to produce heat.
Before opening the electrical cover on the A/C unit, be sure to shut off all power to the compressor unit and the indoor furnace or air handler, and verify that it is off. Note that this may mean shutting off a circuit breaker that serves the furnace and air handler, and then, near the compressor, pulling out the disconnect block (or shutting off the 220-volt power) to the outdoor compressor.
Not to mention, John Betlem offers emergency services, too, so you and your family won’t have to suffer in the cold for long if your furnace breaks down. What’s more, when you have a service agreement with us, we’ll give you priority service – we’ll put you to the top of our list for your emergency furnace repair, even during our busier times. When you have a service agreement, you’ll get an annual tune-up, too – and that makes it less likely that you’ll need emergency furnace repairs.
No matter how well you take care of your system, there will come a time when it simply runs out of gas. When your heater cannot be restored with repair work, our team will replace your old system with a new, energy-efficient unit. Working with all makes and models, our comfort specialists have access to the most superior, affordable and effective heating systems on the market.
"Very impressed. Returned call within 24 hours. They came out the same day I spoke with them and made the repair within 25 minutes. Very low service call fee. I had another repair service out two weeks earlier and after 3 service calls and the central air still not fixed and temperatures in the high 90's, it was such a relief to have a company identify the problem, have the necessary part with them and fix the problem."