Yes. You should expect to pay a diagnostic fee to cover the cost of the technician's visit, the diagnosis of your air conditioner's problem, and a quote for the repair options. You will be advised of the issue along with recommended options to correct it, which may include a system replacement if your unit is old or significantly damaged. If you decide to replace the system, the diagnostic fee will be credited toward your replacement purchase.
Your furnace's flame sensor is essentially a safety mechanism. As a thin metallic rod in front of the flame inside the unit, it's sole purpose is to confirm that your gas valves only open when a flame actually exists to burn that gas. When the flame sensor stop working, on the other hand, gas leaks can occur. To repair your furnace's flame sensor, expect to spend between $80 and $250. Even a full replacement of this part typically does not go above that range.

Check your thermostat. First, ensure it is on the right setting. Is it set to “fan” by mistake? Second, check the location of your thermostat. Is there a heat source that could be affecting the reading? Is it located near a fan? If so, the your thermostat might be reading the temperature incorrectly. Investing in a Smart-thermostat is a great option, this will allow you to check & adjust your settings remotely.  
Check the thermostat to see if the Fan switch has been turned on. If it has, turn it to OFF or to Auto. If it is set to OFF or Auto already, the heat pump’s limit switch needs to be adjusted. Call a heat pump repair technician to make the adjustment or, if you are handy with this type of repair, follow the instructions in your owner’s manual to reset the pointers on the fan side of the limit control. The lower pointer should be set to about 90 degrees F. and the upper one should be at about 115 degrees F.
Repairs—If something appears to be not working right with your heating and cooling, a professional will examine the whole health of your system. It’s easy to hop on the internet and research information to find our own conclusions, but there could be an additional component or reason why your system isn’t working properly that isn’t clear or recognizable. Consider our own health concerns—you might check out your symptoms online to try and draw your conclusions, but it’s always best to make an appointment with a doctor to receive an expert opinion.
If you don’t have your unit checked once a year, you run the risk of having a breakdown when you need it the most. We’ll thoroughly examine every component of your system to make sure everything is working as it should. If you should need a new system, we’ll work closely with you to make sure you get the right one for your home. We have seen far too many examples of improper heating installation that have resulted in grossly inefficient systems. When you call us, we’ll not only make sure you get the correct size, we’ll also make sure your airflow is correctly optimized so that it operates as efficiently as possible. No matter what type of heating system repair in Charlotte you may need, you can trust the experts with One Hour.
We are open from 7am to 10pm every weekday and from 7am to 8pm on weekends. We book appointments in a 2 hour arrival window and call 30-45 mins before we arrive so you do not have to sit around waiting. It is often possible to schedule your appointment in the evening or morning hours to avoid conflicting with your work schedule. Are you looking for service today? Give us a call or click on one of the Schedule Service buttons found on the top and left sides of this page to contact us today.

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If you find yourself with a need today, don’t hesitate to contact us now. We want to prove to you why we have such stellar ratings for quality and customer satisfaction in Cary. To easily make an appointment, you can contact us on our website, chat online, or call us at 919-578-4329. With one conversation, we’ll show you why you can be comfortable and confident in your decision to work with us. Find out today what your friends and neighbors in Cary have already found: You can rely on Service Experts.

The store scheduling was great - confirmed for an open date within minutes. My technician was thorough and patient in explaining and working through the resolve needed for my furnace problem. He was courteous and good-natured, which helped to calm my frazzled state over a unexpected HVAC repair. The tech took care in my home not to create or leave a mess. Finally, & more importantly, I felt that rate was fair and I didn't feel cheated at the end of it all. I was also pleased that I could put the expense on my Home Depot card. I'd rather not need it, but if I run into another problem, I would gladly use them again.


When your furnace isn’t regularly serviced it can operate less efficiently. This increases your energy bills and also prevents your furnace from keeping your home as warm as you like. Keep your furnace properly maintained with regular service. The national average furnace service cost is between $60 and $80. Companies may offer tuneup specials that cover all the necessary testing, tightening, measuring and cleaning to keep your equipment running at top efficiency. If you have a newer system, furnace service costs may be covered by your warranty. Outside of warranty, a basic tuneup might start at $58 and a more advanced maintenance cleaning could be over $120. Here are some signs your furnace may need service:
The cost to replace your entire unit is around $4,000. That expense can range from $2,500 to $5,900, depending on the type and brand of furnace you choose. Brands particularly have an impact on that price. A Goodman electric furnace, will only cost about $2,100 for the unit and labor. On the other hand, a Trane oil furnace may cost up to $9,000 all things considered. Our Furnace Installation Cost Guide can give you a better idea on both the general cost and the differences for brands like Amana, Bryant, Coleman, and others. The brand also plays into the repair cost for your furnace. Especially the prices of individual parts can change; a York heat exchanger, for example, can cost up to $1,900, while the same component from Heil will cost as little as $400.

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